See Your Own Orders Routed in Minutes
Send us a file with a day of orders and we'll build the routes for you. Your first 35 days are on us.
E-commerce Delivery Software for Online Stores with Their Own Couriers
Running your own delivery gives you control over the customer experience, but only if every order arrives in the slot the customer picked. Planning those slots by hand in spreadsheets gets harder with every new order.
CourierCloud turns your daily orders into optimized, time-slot-aware routes in minutes and keeps customers informed from dispatch to doorstep.
Why In-House E-commerce Delivery Gets Hard
Online shoppers expect fast, predictable delivery, and every miss shows up in reviews and repeat orders.
Missed Delivery Slots
Customers choose a window at checkout. Routes built by hand rarely keep every promise once the day gets busy.
Failed First Attempts
Nobody home means a second trip, extra kilometres and an unhappy customer.
"Where Is My Order?" Calls
Without live tracking, your support team spends the day answering status questions.
Peaks That Don't Scale
Sales and holidays multiply order volume, but hiring planners and drivers for a few weeks is expensive.
The result is higher cost per delivery and a customer experience that depends on how well one dispatcher juggles a spreadsheet.
How CourierCloud Handles E-commerce Delivery
Routes are built around the narrow time windows customers choose at checkout, so drivers arrive when they promised.
1
Import orders from your store or ERP by Excel, CSV or API, with each customer's chosen time slot.
2
CourierCloud groups orders by area and slot and assigns them to available drivers.
3
Optimized routes respect every time window and each vehicle's capacity.
4
Customers automatically get a text with their arrival time and a live tracking link.
5
Drivers capture proof of delivery with a photo or e-signature in the app.
6
Changes and cancellations are recalculated automatically, and dispatchers are alerted before anything runs late.
What It Means for Your Store
Deliveries on time, within the promised slot
Fewer failed deliveries and repeat trips
Fewer status calls to support
More orders per driver without adding staff
Planning in minutes, even on peak days
Who It's For
Online stores and retailers that deliver with their own couriers or vans: groceries, furniture and bulky goods, electronics, home goods and local marketplaces. It works with a single courier and scales to a full fleet.
Frequently Asked Questions
Yes. Routes are built strictly around the time windows customers choose at checkout, so the courier arrives within the promised slot.
Yes. CourierCloud can automatically text customers their arrival time and a link to follow the courier on a map.
Upload an Excel or CSV export from your store, or connect your platform through the open REST API. Many teams start with a file and add the API later.
Yes. You can set weight in kg, volume in m³ or a pallet count, and the system never overloads a vehicle.